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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Does any of this sound familiar?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-family:"Calibri",sans-serif">“I don’t understand why this heading controls when SHM says the subdivision doesn’t free-float for classes of persons.”<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-family:"Calibri",sans-serif">“I keep getting these annoying ‘invalid code’ messages when I validate, and I don’t know what they mean.”<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-family:"Calibri",sans-serif">“I looked at my record this morning, and the OCLC elves controlled the headings while I was asleep!”<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">If so, join us either Tuesday, 9 September at 10:00 am EDT (UTC -4) or Thursday, 18 September at 4:00 pm EDT (UTC -4) for this month’s AskQC Office Hours topic
<b><i>WorldCat records revealed: The secret lives of validation and controlling</i></b>.<b>
</b>OCLC’s Becky Dean will present an overview of the validation and control headings functions, including the types of errors flagged by validation, headings that must be controlled individually, and how offline controlling works. Becky will provide answers
 to commonly asked questions and take live questions from attendees.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif">Registration links are </span></b><span style="font-family:"Calibri",sans-serif"><a href="https://help.oclc.org/WorldCat/Metadata_Quality/AskQC/Current_AskQC_office_hours"><b>here</b></a><b>.</b>
 When you register, you will receive an email reminder before your chosen session along with a link to the WebEx event.
<b><i>All Virtual AskQC Office Hours are available from OCLC at no charge.<o:p></o:p></i></b></span></p>
<p class="MsoNormal"><b><i><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Visit the <a href="https://help.oclc.org/WorldCat/Metadata_Quality/AskQC/Previous_AskQC_office_hours" target="_blank">Previous AskQC Office Hours page</a> to access recordings, slides, and
 Q&A from past sessions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Calibri",sans-serif">Please excuse any duplication of this message.<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Kate<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333F48">Kate James</span><span style="font-family:"Calibri",sans-serif">  </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#333F48">(she/her/hers)</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">OCLC</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> · Program Coordinator- Metadata Engagement, Global Product Management</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">6565 Kilgour Place, Dublin, Ohio, 43017  United States</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://help.oclc.org/WorldCat/Metadata_Quality/AskQC" title=""Find virtual AskQC office hour information, recordings, and supporting materials." t "><span style="font-family:"Calibri",sans-serif;color:blue;text-decoration:none"><img border="0" width="502" height="98" style="width:5.225in;height:1.025in" id="Picture_x0020_1" src="cid:image001.png@01DC1CDD.CBCF41A0"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5"><a href="https://www.oclc.org/en/home.html"><span style="color:#2178B5">OCLC.org</span></a><b>·
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