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<p class="MsoNormal"><i><span style="font-family:"Arial",sans-serif">Please excuse cross postings.<o:p></o:p></span></i></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Infrastructure Upgrades, Impacting all Regions, 20-21 December 2025<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><a name="_Hlk216418714"><span style="font-family:"Arial",sans-serif">OCLC will be performing critical infrastructure upgrades in our US data centers as part of ongoing modernization and resiliency efforts. This maintenance activity is scheduled
from 16:00 EST 20 December 2025 to 04:00 EST 21 December 2025 and will temporarily affect access to certain products and services in all regions.<o:p></o:p></span></a></p>
<span style="mso-bookmark:_Hlk216418714"></span>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">A selection of outage times follows. To view outage times in your time zone, visit the
</span><a href="https://oclc.service-now.com/status"><span style="font-family:"Arial",sans-serif">OCLC System Status Dashboard</span></a><span style="font-family:"Arial",sans-serif"> and verify your time zone is selected in the
<b>My time zone</b> dropdown to the right of the screen.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="line-height:115%;mso-list:l0 level1 lfo1"><span style="font-family:"Arial",sans-serif">2025-12-20 16:00 EST through 2025-12-21 04:00 EST<o:p></o:p></span></li><li class="MsoNormal" style="line-height:115%;mso-list:l0 level1 lfo1"><span style="font-family:"Arial",sans-serif">2025-12-20 21:00 GMT through 2025-12-21 09:00 GMT
<o:p></o:p></span></li><li class="MsoNormal" style="line-height:115%;mso-list:l0 level1 lfo1"><span style="font-family:"Arial",sans-serif">2025-12-21 08:00 ACT/NSW/VIC through 2025-12-21 20:00 ACT/NSW/VIC<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Impacted services include:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_Hlk216418842"><span style="font-family:"Arial",sans-serif">Community Center, Connexion, CONTENTdm, EZproxy (hosted), FirstSearch, ILLiad, Tipasa, VDX, VIAF API, WMS Availability API, Wise (US only), WorldCat Discovery, WorldCat.org,
WorldShare Acquisitions, WorldShare Circulation, WorldShare Collection Manager, WorldShare Indexing, WorldShare Interlibrary Loan, WorldShare License Manager, WorldShare License Manager API, WorldShare Record Manager, WorldShare Reports and Report Designer,
OCLC.org<o:p></o:p></span></a></p>
<span style="mso-bookmark:_Hlk216418842"></span>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The main service interruption is planned for the first several hours of the maintenance window with possible intermittent service degradation through the duration communicated. We are committed
to fully restoring service access as quickly as possible. Due to the complexity of this project, the window may extend beyond the anticipated schedule. If issues are encountered, please consult the
</span><a href="https://oclc.service-now.com/status"><span style="font-family:"Arial",sans-serif">Dashboard</span></a><span style="font-family:"Arial",sans-serif"> for the most current information. Users can also
<a href="https://oclc.service-now.com/status?id=subscription">subscribe to System Alerts</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We schedule maintenance at times intended to minimize impact for our global members, but we recognize some users may still be affected. We apologize for any inconvenience and appreciate your
patience and support.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Kate<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333F48">Kate James</span><span style="font-family:"Calibri",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#333F48">(she/her/hers)</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">OCLC</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48"> · Program Coordinator- Metadata Engagement, Global Product Management</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333F48">6565 Kilgour Place, Dublin, Ohio, 43017 United States</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://help.oclc.org/WorldCat/Metadata_Quality/AskQC" title=""Find virtual AskQC office hour information, recordings, and supporting materials." t "><span style="font-family:"Calibri",sans-serif;color:blue;text-decoration:none"><img border="0" width="500" height="98" style="width:5.2083in;height:1.025in" id="Picture_x0020_1" src="cid:image001.png@01DC6E92.2144A660"></span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2178B5"><a href="https://www.oclc.org/en/home.html"><span style="color:#2178B5">OCLC.org</span></a><b>·
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